25 Reasons Why Hospitality Staff Are So Resilient

We loved this list from Smart Guests on why hospitality people are so resilient so we wanted to share it here as a guest feature. For the original blog, visit: 25 Reasons Hospitality People Are So Resilient.

1. Hospitality people are ready and willing to work hard.

2. You care. A lot.

3. You don’t complain.

4. You work as a team and never say “that’s not my job”.

5. You are always willing to help others.

6. You’re loyal.

7. You deal with guest complaints while staying calm and collected.

8. You make others smile while smiling yourself.

9. You show up to work early and stay late.

10. You work when your friends and family are off (weekends and holidays).

11. Hospitality people always go the extra mile by asking… “Is there anything else I can help you with?”

12. You’re grateful for what you have.

13. You’re happy to clean up after others.

14. You’re constantly learning and ask a lot of questions.

15. You go above and beyond your duties.

16. You apologize even though you may be right.

17. You take criticism well and turn it into learning lessons.

18. You make efforts to learn about others (instead of talking about yourself)

19. You listen.

20. You’ve worked shifts or positions when no one else will.

21. Hospitality folks don’t take no for answer. They get the job done.

22. You know how to properly communicate.

23. You make smart decisions. Decisions that can affect the entire business and others.

24. You’re understanding.

25. You know when to ask for help.