I Have a Service Heart

Snapshots of our AYS team & their commitment to staying safe by wearing masks & gloves and following our new safety COVID-19 protocols.

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The AYS Team is Staying Safe & Getting Back To Work with Service Hearts!

To answer the call of our industry, At Your Service Staffing has added dedicated and reliable back-of-the-house & healthcare foodservice staffing divisions to our already robust hospitality services team. Our unwavering commitment to exceeding expectations is summed up by an overarching belief that “Attitude is Everything" and having a SERVICE HEART is at the core of our entire team and everything we do. 

As our teams in New York and Long Island get back to work during these uncertain times, we took a moment to spotlight & survey some leading AYS staff members. We asked about their experiences providing services to our valued clients during COVID-19 and what they do to make themselves & guests feel safe and comfortable while performing their jobs. 

We are so proud of our AYS family and the core belief that having a SERVICE HEART sets our team apart from the rest. We all fundamentally believe that compassion can only be truly understood when it is practiced and we are committed to doing our part to take action, stay informed, and make change happen.

Check Out Insights From Our Service Heart Q&A with AYS Team:

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Q: Since COVID-19 started, how has your job changed? 

A: Since COVID-19 started, all necessary precautions were instituted at the catering sites. We were asked to wear masks, gloves and to keep our distance from each other. 

Q: During COVID-19, what have you done to feel safe & comfortable while performing your job?

A: It feels necessary to always go to the job site well before the "call time." For me, that means arriving 1/2 hour to 1 hour prior to the call time. This helps me to understand the lay of the grounds, see where I'll be working, watch other staff go about their jobs and really understand what the client is going to expect of me.

Q: During COVID-19, what have you done to help others feel safe & comfortable while performing your job? 

A: Can you see me smiling? Sticking out my tongue? No?! Ahhhh, the mask. LOL!!!  So, I wave, give a thumbs up, do a little happy dance, introduce myself to other staff members (from a safe distance), and try to be as helpful and accommodating as I can while I do my job. Also, I find that acknowledging people and asking them if they are "ok" and saying " how are you"  are good cheerful conversation starters that help set the tone for a great shift prior to guest arrival. 

We are so proud of our AYS family and the core belief that having a service heart sets our team apart from the rest. We all fundamentally believe that compassion can only be truly understood when it is practiced and we are committed to doing our part to take action, stay informed, and make change happen.

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Check out some our past AYS Service Heart Spotlight Interviews:

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Learn more about how At Your Service Staffing has answered the call of our industry and added dedicated and reliable back-of-the-house & healthcare food service staffing divisions to our team.

BLACK LIVES MATTER

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Educate Yourself. This Doesn’t Go Away Once The Topic Isn’t Trending.

At Your Service Staffing was built on the idea of having a service heart. During troubling times, like we are all living through right now, our commitment to service remains the same and extends beyond our clients. Our mission has been and always will be for our teams to impart goodwill to others by providing support to our communities & important causes around us. When hiring, we seek candidates who value human rights, diversity and volunteerism as much as we do. As a company, we support a range of charitable organizations and always look for ways to give back through thoughtful actions & hands-on efforts that will enrich the lives of others. In short, we understand that compassion can only be truly understood when it is practiced. We are doing our part to take action. stay informed, and make change happen. We urge you to check out some of the ways to get involved below and take some time out to have a service heart and support those who need our help now!

We will continue to listen and work hard today & every day to understand what it is we do not understand. Black Lives Matter.

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Make a Donation:

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Get Involved & Sign A Petition:

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Text for Justice:

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Text “JUSTICE” To 668366

Text “FLOYD” To 55156

Text “ENOUGH” To 55156

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Do you have other ways to help? We want to hear from you, send us an email and we will advocate for your cause and add to our list above:

Our Talented AYS Team Members Are Doing Their Part & Staying Safe!

There is zero chance that COVID-19 could keep us from shouting out some of our leading AYS team members! For this edition of our Service Heart Spotlight, we surveyed three of our all-star staff members, Juan, Mary & Jordan and highlighted some feedback from the AYS leadership on the impact these three have on our teams and client events.

These AYS team players from Baltimore, Long Island and Boston, not only shared some key insights on how to provide the highest level of service to our valued clients, but they also shared photos of their commitment to wearing masks & gloves and following our new safety policies & CDC procedures.

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“Juan Causey, is the face and anchor of the Baltimore team and provides top service, second to none. Juan was the first AYS hired employee on the Baltimore team and rises to every challenge set before him. He is a true mentor and excels at educating all staff. Juan has an eye for detail and makes sure that if something needs to gets done, it will get done correctly! Juan is one of our leading captain and beloved by many clients, he puts them at ease when they see he is working their event. Juan is one of the true backbones of the AYS family and his passion for providing amazing service truly makes our company shine. From high volume to refined elevated service, Juan is your guy.” — AYS BALTIMORE TEAM LEADER

“Juan is one of the true backbones of the AYS family”

— at your service staffing team, Baltimore

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“When you think of family and community, you think of Mary Fasano. As waiter on our Long Island team, Mary is the type of team player who makes you feel like an old friend. Mary’s unique mix of care, communication and hard work is what makes a difference to our Long Island clients.” — AYS LONG ISLAND TEAM LEADER

“Mary is the type of team player who makes you feel like an old friend.”

— at your service staffing team, Long Island

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“Jordan Whitman is a stand out in Boston. He quickly made his way up from server to one of our most prized team leaders, who we trust with the biggest of events. The way he speaks to and about his fellow staff members is always respectful and kind. He is an effortless leader.”
Fun Fact About About Jordan: He was born with a service heart and his whole life has been about hospitality, because his parents actually met while catering! — AYS BOSTON TEAM LEADER

“Jordan is an effortless leader.”

— at your service staffing team, boston

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Check out some our past AYS Service Heart Spotlight Interviews Below:

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This past Monday, the At Your Service Long Island team continued our company mission of Hospitality with a Heart and took the time to volunteer at the Ronald McDonald House on Long Island.

Since 1974 Ronald McDonald House has assisted keeping families near to their children while they seek medical treatment. Providing this level of hospitality, it only seemed natural for AYS to partner with RMHC.

Our AYS LI team and staff, brought our signature Hospitality with a Heart to the 42 room Ronald McDonald House in New Hyde Park. Our team shopped for the groceries to feed all the families in residence.  The AYS Team then prepared the groceries to provide a continental breakfast of chicken salad sandwiches, eggs, bacon, sausage, fruit, sliders, potatoes and cereal.  Once the food was ready, it was set up buffet style and served by the AYS team. Afterwards, our team cleaned up to leave a nice clean kitchen so staff and family in residence at the Ronald McDonald House were able to focus on medical maters.

“ Contributing to this great cause and volunteering at The Ronald McDonald House was a gratifying and humbling experience. What really resonated with me was when Judy, a Director at the RMH said, ‘Giving back no matter how small is the best gift you can give to someone in need.’ It is truly inspiring how selfless acts can amount to the creation and growth of this amazing charitable organization.””

— Greg Maleski, Head of AYS Accounting

This not the first time team members from AYS have volunteered. During a recent service trip to Puerto Rico AYS teamed up with World Central Kitchen to help those effected by the recent earthquakes: https://youtu.be/llggQzONGew

To donate to Ronald McDonald House: https://www.rmhcnym.org/donate/

To donate to World Central Kitchen: https://donate.wck.org/give/236738/#!/donation/checkout